Frequently Asked Questions

WA Mining Index is the most comprehensive and frequently updated B2B directory of active mining operations in Western Australia. We provide critical operational data, site logistics, and direct procurement contacts to help suppliers and contractors streamline their business development.

Premium contact data (such as direct emails and phone numbers of site managers) is protected behind a credit system. Unlocking a single contact costs 1 credit. Depending on your subscription tier, you receive a specific number of credits per month (e.g., 20 for Starter, 200 for Growth). Credits refresh automatically at the start of your billing cycle.

Our database is updated continuously. We utilize a combination of proprietary scraping algorithms, official ASX announcements, and human verification to ensure that operators, statuses, and contact details are highly accurate and reflective of the current market.

Free accounts can browse the entire directory, view all mining operations, logistics data, and regional statistics without restrictions. Premium accounts unlock the ability to reveal direct procurement contacts and access advanced filtering features.

Absolutely. You can manage your subscription, upgrade your plan, update payment methods, or cancel at any time directly through your Profile Dashboard. There are no lock-in contracts.

Yes, our Enterprise plan provides unlimited contact unlocks and the ability to export data directly to CSV for seamless integration into your CRM.